Deleting Your Account

In the App or on the Website

1. Sign in to the SignCheck app, or to signcheck.ai in any browser.
2. Open Settings, then Account.
3. Tap Delete Account at the bottom.
4. Type DELETE, then tap Delete Account again.

You're signed out straight away. Removing the app from your phone doesn't delete your account.

If you're the only manager in your company and others are still in it, remove them first, or email us to hand the company over.

Can't sign in?

Email support@signcheck.ai from the address on your account and ask us to delete it. We check the request is yours, then delete the account within 30 days.

Email Support

What Is Deleted, and When

• Your subscription, if you have one, is cancelled straight away. If it covers your company, the company loses its plan until someone else subscribes.
• 30 days later we erase your login, contact details, notifications and WhatsApp chats with SignCheck, including help questions.
• If you're the last person with a login in your company, the company goes too: its jobs, photos, client packs, team, signs and clients. Crew who only use WhatsApp, and one-job contractors, don't count.

What Is Kept

• Your work for a company that carries on. The jobs you worked on stay with the company and still show your name. They are the company's record of who did the work.
• Payment records, if you paid for SignCheck. UK tax law says they must be kept for six years. Stripe, which takes our payments, holds them.
• A record that the account was deleted, and when. It holds no name or contact details.

Changed your mind?

Email support@signcheck.ai within 30 days and we'll stop the deletion. Your subscription stays cancelled, so you'll need to subscribe again. If you were on a team, ask your manager to add you back. After 30 days it can't be undone.